Frequently Asked Questions

Find answers to common questions about staying at Ora Retreat. Can't find what you're looking for? Our team is happy to help.

Booking & Reservations

Check-in & Check-out

Accommodation & Amenities

Retreats & Experiences

Locations

General Questions

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Ora Retreat

Here to help

Kia ora! 👋 Welcome to Ora Retreat. I'm here to help you discover our beautiful locations in Queenstown and Whangarei, find the perfect room, or learn about our retreats and experiences. What would you like to know?

How can I help you today?

Frequently Asked Questions

Booking & Reservations

How do I make a booking?

What payment methods do you accept?

Can I modify or cancel my booking?

Do you require a deposit for bookings?

Can I book multiple rooms for a group?

Check-in & Check-out

What are the check-in and check-out times?

Can I arrange an early check-in or late check-out?

What if I arrive after hours?

Do I need to bring anything for check-in?

Accommodation & Amenities

Is Wi-Fi available?

Is parking available?

Are pets allowed?

Is there a kitchen I can use?

Do you provide laundry facilities?

Is the property wheelchair accessible?

Retreats & Experiences

What retreats do you offer?

What experiences can I book during my stay?

Are meals included in retreats?

What should I bring to a retreat?

Can I book a private retreat for my group?

Locations

Where are your locations?

How do I get to the Queenstown property?

How do I get to the Whangarei property?

What's nearby each location?

General Questions

How can I contact you?

Do you offer gift vouchers?

What is your sustainability policy?

Can I host an event or wedding at Ora Retreat?

Is Ora Retreat suitable for children?

Still Have Questions?

Ora Retreat